Is it a fair COP or Scop! Understanding above 100%!
Heat pump Basics.
If you’re considering replacing your current heating and hot water system with a renewable alternative, it’s essential to be aware that this can be a significant investment. In many cases, it involves a partial or complete system upgrade, as heat emitters often (though not always) need to be updated to achieve optimal flow rates.
To determine if a heat pump is suitable for your property, you can consult the UK government’s suitability guide. The MCS best practice is here.
The primary types of heat pumps used in the UK include:
- ASHP: Air Source Heat Pumps.
- WSHP: Water Source Heat Pumps.
- GSHP: Ground Source Heat Pumps.
A hybrid system is another option to consider, where a fossil fuel-powered boiler (like gas) works alongside a heat pump.
This setup can help meet increased heating demands during the colder winter months while still reducing overall reliance on non-renewable energy sources.
How Heat Pumps Work.
Heat pumps don’t generate heat — they move it. They take warmth from the air, ground, or water and bring it into your home using a clever refrigeration cycle (a bit like a fridge that removes heat from the food but working in reverse).
The Different Types of Heat Pumps.
Although all heat pumps work on the same principle, they collect heat in different ways:
- Air Source Heat Pumps (ASHP)
These draw heat from the outside air using a unit that looks similar to an air conditioner — because it almost is one, just working the other way around. - Water Source Heat Pumps (WSHP)
These collect heat through coils or mats placed under the surface of a pond, lake, or river. - Ground Source Heat Pumps (GSHP)
These use long loops of pipe buried in the ground — either horizontally about 2 metres deep or vertically down boreholes reaching around 100 metres.
Once the heat is gathered, it’s transferred into your home through radiators, underfloor heating or blower units, depending on your home’s design and comfort preference.
This technology is new to many of us, and it needs to be used a little differently.
During the heating season, it’s best to control your home’s temperature rather than demand it. In other words, let the system maintain a steady temperature instead of turning it off and on all the time. It’s more efficient (and cheaper) to let the heat pump gently adjust the temperature up or down.
Most modern systems use outdoor temperature sensors to help with this. These sensors measure the air temperature outside and tell the heat pump how much heat your home is likely to need. On mild days, the system runs at a lower level; when it’s colder, it automatically increases output.
This helps your heat pump work in tune with the weather — keeping your home comfortable while using less energy overall.
Position.
Away from sleeping and noise-sensitive areas. (newer ASHPs are very quiet).
Making sure the area around the heat pump is to manufacturers guidance to allow optimum airflow and service needs.
Condensation removal.
Water will come from the unit and can pool. It’s not the same as gas boiler condensate, which can be acidic, so just basic removal to soak away or drain, depending on the manufacturer’s instructions.
Radiator sizes and pipework.
Heat pumps work at lower temperatures, so a bigger surface area, ideally underfloor heating, is beneficial. (see Delta T in main section)
Insulation of property.
The better the wall and loft (or room in roof) insulation, the less heat loss.
Uninsulated pipework.
Bathroom supplies and central heating pipework at the plant should all be insulated. All external pipework should be insulated with a class 0 UV protected insulation.
Maintenance requirements.
How regular servicing is required and access requirements.
Running costs. What is the average yearly cost to run the heat pump! This can be really important, and research and information from your installer is a must.
Solar matching.
As heat pumps operate differently through the seasons, the same goes for solar. If you are having solar PV installed thinking the panels will run the heat pump, then think again. You could try to match the solar generation to the heat pumps output, which could help with running costs.
Understanding Heat Pump Efficiency:
SCOP and COP.
When looking at heat pumps, you’ll often see the terms COP and SCOP. These are simply ways of measuring how efficiently your system turns electricity into heat.
COP — Coefficient of Performance.
Measures efficiency at one moment in time — usually in perfect test conditions.
For example, a COP of 4 means that for every 1 unit of electricity the heat pump uses, it provides 4 units of heat.
However, real life isn’t always perfect — temperatures change, systems switch on and off, and conditions vary throughout the year. That’s where SCOP comes in.
SCOP — Seasonal Coefficient of Performance.
Gives a more realistic picture of your heat pump’s efficiency over an entire heating season.
It takes into account:
- Changing outdoor temperatures as the weather warms and cools.
- Energy used during standby and defrost cycles.
- How efficiently the system runs at different power levels.
In short, SCOP tells you how efficient your heat pump is across the whole year, not just in ideal lab conditions.
How is SCOP Is Calculated?
SCOP compares how much heat energy your system produces with how much electricity it uses:
SCOP = Total Heat Output ÷ Total Electricity Used
Example.
If your heat pump has a SCOP of 4, that means for every 1 kWh of electricity it uses, it provides 4 kWh of heat.
That’s why people often say a heat pump can be “400% efficient” It’s not creating energy, just moving it very efficiently.
Privately installed or funded?
For any renewable heating project, whether funded privately or through a UK funded scheme, the current best practices, manufacturer’s instructions and relevant building regulations should be strictly adhered to.
If installed on a UK grant scheme then a quality assurance program that certifies small-scale renewable energy systems and installers need to be followed, currently this is called MCS if insulation is being carried out at the same time and as part of the funding then it must meet the current PAS.
Most of the time when applying for renewable funding the installation company usually has the mechanism to set up the funding and this should be explained from the start. You should NOT have to pay anything upfront or post installation unless extras are quoted and agreed. These extras could be, for instance, larger capacity water heating, radiators as required, location requirements etc.
Have a look at the funding area of the site for more information especially the changes to the ECO scheme.
Installation Guide.
The manufacturer’s instructions will highlight any regulations that are required. Currently, all electrical regulations need to be followed and documented, as is the set out by MCS if installed on a government funded scheme. Requirements are that properties are well insulated prior to the installation (fabric first approach) and full heat loss calculations are carried out to provide information to install the system to best practice.

Installing a Heat Pump to Best Practice.
A well-installed heat pump should run efficiently, quietly, and comfortably for many years. Good design, careful installation, and proper commissioning are just as important as the heat pump itself.
1. Plan and Assess the Property.
Before installation begins, the home should be properly assessed to make sure the system is suitable and correctly sized.
Key checks:
- Carry out a full heat loss calculation.
- Assess insulation levels and airtightness.
- Check radiator sizes and suitability.
- Consider hot water demand.
- Identify the best location for indoor and outdoor units.
- Ensure adequate electrical supply capacity.
Why it matters:
Oversized or undersized systems can lead to poor efficiency, cycling, comfort issues, and higher running costs.
2. Install the Outdoor Unit Correctly.
The outdoor unit needs good airflow, stable mounting, and careful positioning.
Best practice:
- Install on a solid, level base.
- Allow sufficient clearance around the unit.
- Avoid enclosed spaces or restricted airflow.
- Minimise vibration and noise transmission.
- Position away from bedroom windows where possible.
- Ensure easy servicing access.
- All pipework to be fully insulated with a UV protection class of insulation.
Why it matters:
Poor placement can reduce efficiency, increase noise, and shorten system lifespan.
3. Install Indoor Components with Care.
Pipework and internal components should be installed neatly and efficiently.
Best practice:
- Keep pipe runs as short as possible.
- Insulate all heating pipework properly.
- Avoid unnecessary bends and fittings.
- Install quality valves and controls.
- Ensure condensate drainage is correct.
- Mount components securely and accessibly.
Why it matters:
Good pipework design reduces heat loss and improves overall system performance.
4. Integrate Properly with the Heating System.
The heat pump should work smoothly with the home’s emitters and controls.
Best practice:
- Balance radiator and underfloor circuits.
- Set correct flow rates.
- Remove air from the system thoroughly.
- Use hydraulic separation or buffers only when needed.
- Configure weather compensation correctly.
- Optimise flow temperatures for efficiency.
Why it matters:
A properly balanced system delivers stable comfort and lower running costs.
5. Commission the System Thoroughly.
Commissioning ensures the heat pump operates as designed.
Key commissioning checks:
- Verify flow and return temperatures
- Check refrigerant and system pressures
- Test pumps, valves, and sensors
- Confirm weather compensation settings
- Check defrost operation
- Measure system performance
- Record all commissioning data
Why it matters:
Incorrect commissioning is one of the biggest causes of poor heat pump performance.
6. Handover and Aftercare
Homeowners should understand how the system works and how to run it efficiently.
Best practice:
- Explain controls clearly.
- Advise against frequent on/off adjustments.
- Provide user manuals and documentation.
- Register warranties.
- Discuss servicing requirements.
- Offer ongoing support if needed.
Why it matters:
Heat pumps work best when run steadily at lower temperatures. User understanding makes a major difference to comfort and efficiency.
Best Practice Checklist.
- Correct heat loss calculation.
- Properly sized heat pump.
- Good airflow around outdoor unit.
- Well-insulated pipework.
- Balanced heating system.
- Weather compensation enabled.
- Low flow temperatures configured.
- Full commissioning completed.
- Homeowner guidance provided.
- Regular servicing planned.
- All warranties and registration complete.
The Benefits of Best Practice Installation.
When installed properly, a heat pump can provide:
- Lower running costs
- Better comfort
- Stable indoor temperatures
- Quiet operation
- Improved efficiency
- Longer system lifespan
- Reduced maintenance issues
- Lower carbon emissions
If hot water is being heated in storage tanks by the heat pump then steps need to be taken to protect from legionella. Stored hot water systems connected to heat pumps have cycles to heat the water at given times and a given temperature to stop the growth of Legionella bacteria.
Electrical certificates.
The two types of electrical certificates you will come across as a customer who is having any electrical work as part of installing EEM’s (energy efficient measures)
- Electrical Installation.
- Minor Works Certificate.
Electrical Installation Certificate.
An electrical installation certificate is the type of certificate a customer receives after an electrician has installed one or more new circuits. Other examples include a complete rewire, a replacement consumer unit or an additional consumer unit. Generally, any time electrical work is done at the consumer unit, a new installation certificate will be issued.
Minor Works Certificate.
A minor works certificate is issued after an electrician has made an alteration to an existing circuit. Minor works certificates are often used to certify work such as adding additional sockets to an existing circuit or increasing the number of light fittings in a room. It can also be where a fused spur has been installed for an appliance or boiler connection.
Final Thought.
The best heat pump installations focus on steady operation, low flow temperatures, good controls, and careful system design.
A quality installation is what turns a heat pump from “just working” into delivering real comfort and efficiency for the long term.